Cancellation
Cancel anytime. Access continues until the end of the billing period.
Eligible Refunds
Duplicate charges, extended outages during your cycle, or charges after successful cancellation may qualify.
How to Request
Contact support with your account email and issue description. Reviewed within 5 business days.
Non-Refundable
Partial months after cancellation, dissatisfaction with data/analysis, or unused service time are not eligible.